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Where are you located?
Do you ship internationally?
What types of payment do you accept?
How is my order guaranteed or protected?
Can I return my item?


Where are you located?
I have my shops in the Italy and in the Russian Federation. Those, models by russian brands such as: ARK MODEL, MODELIST & ZVEZDA etc. is beneficial to send from Russia :) My email is [email protected]. However if other contact information is required you can email me to request it.

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Do you ship internationally?
Yes! ✈Shipping to worldwide (1-2 days): We send item via Russian Post registered air mail (with tracking number) so that you will be able to track your parcel and see its current location. Delivery usually takes 12-15 business days (USA, UK, Europe). 14-20 days (Australia & Asian region).

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What types of payment do you accept?
The preferred payment here is paypal. It allows you to use a credit card or other funds. However, if you are not a paypal user, you can email me to arrange another method of payment.

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How is my order guaranteed or protected?
If you order is placed through Paypal.com, you are protected by a buyer's satisfaction guarantee that safe-guards your money. If you are not satisfied with any part of the transaction you can cancel your order and have your money refunded. Returns are also accepted within 14 days of you receiving your item.

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Can I return my item?
Yes, for any reason for a full refund. Please email to arrange the return first. Under certain conditions, the buyer might have to pay for return shipping.

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Last Updated: 10 Mar 2022 05:41:52 PST home  |  about  |  terms  |  contact
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